Philippines call centre outsourcing (Paperback)

Philippines call centre outsourcing By Rob O'Malley Cover Image
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This book examines the call centre outsourcing industry in detail from its inception to its future. The industry has created 100s of 1000s of job for Filipinos but it has not been without its critics and many challenges remain. This book addresses these issues with practical guidance for outsourced vendors and their clients on how to deal with them.

Product Details
ISBN: 9781489544766
ISBN-10: 1489544763
Publisher: Createspace Independent Publishing Platform
Publication Date: May 25th, 2013
Pages: 112
Language: English